FIRST IMPRESSION MANAGEMENT WORKSHOP

MAKE YOUR FIRST 7 SECONDS COUNT

First Impression can set the tone for the entire experience and help establish a long-lasting relationship with your counterparts. It's about cultivating your confidence, presenting your best image, and understanding of emotional intelligence so that you can consistently make informed decisions when it comes to being yourself in new situations.

The good thing is, you can control their impression of you. Whether seeking to build relationships with colleagues, impress stakeholders, or win over new customers, your ability to convey authenticity, confidence, and positive first impression can help make all the difference. With the right tools and techniques, you can utilize your strength and make intentional choices about how you present yourself in these crucial moments.

Benefit Highlights

• Enhance brand reputation

• Establish positive relationship

• Increase greater impact

• Greater customer satisfaction

• Enhance sales effectiveness

Learning Objectives

• Gain an understanding of the behavioural neurosciences and key drivers of first impressions management

• Empower yourself with brand alignment skills that help you succeed in business

• Learn how to present yourself with your best dress colours, style and grooming in shaping customer perceptions

• Learn how to create a consistent and positive image in customer-facing interactions

• Identify and overcome unconscious biases in professional relationships to build stronger connections

Recommended Audiences

• Customer-facing employees

• Service industry professionals

• Annual meetings / Conference

• Entrepreneurs